Wow, Jax2 Mark, that sounds like they put the totally wrong person in charge over there. That sucks!
To AP: Yeah, I read what you wrote before, but that just means that people like me won't purchase those particular writer's works. And I haven't in a long, long time. I only trust certain authors. The others I either don't read, or don't pay of them. 
So if you are sick and tired of writing to us fans about such things - then don't. Simple as that. 
If there are fans out there who are deaf, dumb and blind to who pens their books, and purchase them blindly, then bitch about them here or on Amazon.com - then that is their right. 
Speaking strictly for myself: I don't buy Outlanders any longer because I don't care for the current caretakers/writing of it any longer. They lost one purchaser there. And I'll bet I am not the only one of the old fan base. But since it is still being published, I suppose there are enough new readers, along with old fans who still buy and read them.
Thank God DL hasn't gone to two writers I don't care for personally. Thank God writers such as Chuck have come along and saved the bloody franchise, insofar as I am concernded. (And from the other fans who have come out and given him the highest ratings, I am not alone in this thinking.) 